Legal
Shipping Policy
FancyMeds includes free expedited shipping (next-day or 2-day air) on U.S. orders. Medication is shipped only after a licensed provider approves your prescription.
Processing and delivery times
- Your order typically ships within 1-3 business days after provider approval.
- In transit, most orders arrive 2-4 business days after shipping.
- End to end, most orders arrive within 7 business days of approval.
Times can vary by location and carrier. We do not offer same-day shipping or guaranteed delivery dates.
When we ship
Shipment begins only after you complete medical intake and a licensed provider approves your prescription. Provider review time is separate from pharmacy processing and transit.
Order tracking
When your order ships, you will receive a confirmation email with tracking information so you can follow delivery progress.
Where we ship
We ship to addresses within the United States only. Certain states may restrict particular medications. If we cannot ship to your location, we will let you know. If your medication has not shipped, you remain eligible for a refund as described in our Returns Policy.
Refunds before shipment
If you cancel, are found ineligible, or change your mind before your medication ships, you are eligible for a 100% refund of the one-time purchase price paid for that order. See our Returns Policy for full details.
Lost or damaged packages
If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date. We will work with you to resolve the issue, which may include reshipping the order or another remedy as appropriate.
Contact us
Questions about shipping? Email care@fancymeds.com or text (650) 460-2514.
This shipping policy may change; updates will be posted on this page.